Mission

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IQ Scs has developed a reputation for providing the highest level of service in the fields of Customs Brokerage, International Freight Forwarding and Surface Transportation.The foundation for our success has been our dedication to detail, and to finding new and innovative solutions to our clients' many and diverse requirements.

 

In order to build on our success we have made a commitment to continually improve the quality and range of services we deliver to our clients.

 

We must:

• Continuously seek to develop new solutions for our clients' international trade requirements.

• Embrace new technologies, keeping abreast of emerging market issues, trends and practices.

• Remain responsive to our clients' needs and expectations, and take personal pride in seeing to it that we have fulfilled our mandate.

• Provide ongoing education and training to our personnel to ensure that they are properly prepared to anticipate change and respond to a constantly evolving environment.

 

Above all, we must recognize that providing the highest quality of service is the key to our clients', and ultimately to our own, success.

 

Vision & Value

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Our Vision and Values statements guide the daily actions and decisions of everyone at Milgram. They form the foundation of our training and represent the standards that we all use to measure individual and collective actions.

 

Vision Statement

 

IQ's vision is to be a center of excellence and innovation, capturing all facets of our client's logistics business as one united team.

 

Value Statement

 

Dedication and commitment: We are dedicated to the success of our clients, our co-workers and suppliers. We understand that our success, as individuals and as a company, is dependent on their success.

Teamwork: We understand that teamwork is based on mutual respect and support across all divisions and all departments. Working together brings a sense of energy and enjoyment to our work that is reflected in the service we offer, and this helps to keep us competitive in the marketplace.

Excellence: We want to deliver our best effort in everything we do, including (i) our complete range of services, (ii) our recruiting and (iii) the training and support we give to our employees. “Good enough” is not good enough for us – we want to ‘wow’ our clients!

Innovation: We welcome new ideas and we encourage change, because we know that’s what it takes to keep ahead of our competition. We understand that if you’re not moving forward in business, you are falling behind.

Social responsibility: We recognize our responsibility to support our communities and our environment. We understand that we are more fortunate than others and believe in treating people and our environment with respect.

IQ is committed to making a difference by supporting a variety of causes: